Complete and customer-oriented service
A support request can be submitted via telephone, e-mail or the Winpos Online Support service, which is available to our customers 24/7.
A submitted support request is immediately registered in our centralized support system. Our support team will contact you as soon as your request has been processed. If necessary, a remote connection to your computer can be established. We will always notify you, either via telephone or e-mail, when your support request has been resolved.
Notice
Changes to Winpos UK Support Contact Details
As a result of changes within the Winpos organizational structure, support services for UK customers have been transferred to Winpos Group.
This change will not affect the support services you receive, and there will be no interruption to service. The only change is our contact details.
Going forward, you can reach our support team through the following channels:
Phone: +46 10 130 11 80
E-mail: helpdesk@winpos.com
Support Portal: https://support.winpos.com/en/support/login/new
Support UK
Weekdays: 09.00 – 17.00
Phone: +46 10 130 11 80
Email: helpdesk@winpos.com
Evenings and weekends
Should you need evening/weekend support, please contact us at sales@winpos.com and request an offer.
Support Portal: https://support.winpos.com/en/support/login/new
Support Sweden
Weekdays: 08.00 – 17.00
Phone: +46 10 195 9200
Email: helpdesk@winpos.se
Evenings and weekends
Should you need evening/weekend support, please contact us at sales@winpos.se and request an offer.
Support Finland
Weekdays: 08.00 – 16.00
Phone: +358 6 346 2012
Email: helpdesk@winpos.fi
Evenings, weekends and public holidays (chargeable)
Weekday evenings 16-22
Saturdays 8.30-22
Sundays 11-22
Phone: +358 6 346 2018
